Your Privacy Matters
At Travexa, we are deeply committed to protecting your personal information and
respecting your privacy. This Privacy Policy outlines the types of data we collect from
you, how we use it to provide our luxury travel services, and the strict measures we
take to keep it secure.
1. Information We Collect
When you interact with our website, create an account, or book a travel package, we may
collect the following types of personal information:
- Identity Data: First name, last name, date of birth, passport
details, and nationality.
- Contact Data: Email address, billing address, and phone numbers.
- Financial Data: Payment card details and billing information
(processed securely via our PCI-compliant payment gateways).
- Travel Preferences: Dietary requirements, medical conditions
relevant to travel, seating preferences, and past travel history.
2. How We Use Your Data
We utilize your personal information exclusively to fulfill our contractual obligations
to you and enhance your travel experience. This includes processing tour reservations,
booking airline tickets, arranging hotel accommodations, providing 24/7 concierge
support, and sending you critical travel updates or itinerary changes.
3. Data Sharing & Third Parties
To successfully execute your travel arrangements, it is necessary to share specific
personal data with trusted third-party service providers. These include airlines,
hotels, local tour operators, transport companies, and travel insurance providers. We
only share the minimum amount of data required for them to perform their services. We
never sell your personal data to third-party marketing agencies.
4. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to analyze site traffic,
personalize your browsing experience, and remember your preferences (such as your
preferred currency and language). You can manage your cookie preferences through your
browser settings, though disabling certain cookies may limit the functionality of our
website.
5. Data Security
We employ state-of-the-art security protocols to safeguard your personal data. All
sensitive financial transactions are encrypted using 256-bit Secure Socket Layer (SSL)
technology. Furthermore, access to your personal information within our organization is
strictly limited to authorized personnel who require it to perform their duties.
6. Your Privacy Rights
Depending on your location (such as under the GDPR or CCPA), you have comprehensive
rights regarding your personal data. You have the right to:
- Request access to the
personal data we hold about you.
- Request correction of
any inaccurate or incomplete data.
- Request the deletion
of your personal data ("Right to be Forgotten").
- Withdraw consent for
marketing communications at any time.
