At Restrova, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make a reservation, or use any of our services.

By using our website or services, you consent to the data practices described in this policy. We encourage you to review this document regularly, as we may update it from time to time.

We may collect the following categories of information when you interact with our website or services:

• Personal Information: Your name, email address, phone number, and delivery address provided when making reservations or placing orders.
• Order Details: Items ordered, special requests, dietary preferences, and payment method type (we never store full card numbers).
• Technical Data: IP address, browser type, operating system, device identifiers, and session duration collected automatically via server logs.
• Cookies & Tracking Data: Behavioural data collected to improve website performance, personalise your experience, and analyse traffic patterns.
• Communications: Messages or enquiries you send us via contact forms, email, or live chat.

The data we collect is used strictly for the purposes outlined below. We never use your information for undisclosed purposes or sell it to third parties.

• Process and fulfil your orders, reservations, and delivery requests
• Communicate with you about updates, offers, booking confirmations, and customer support
• Improve and optimise our website, digital services, and customer experience
• Ensure secure, fraud-free transactions and protect against misuse
• Comply with applicable legal and regulatory obligations
• Send you relevant marketing communications (only with your explicit consent)

We do not sell, rent, or trade your personal data to third parties. We may, however, share your information with the following trusted parties where necessary:

• Delivery Partners: To fulfil your food orders and ensure timely delivery to your address
• Payment Processors: Secure, PCI-DSS compliant gateways (such as Stripe) to handle transactions
• Technology Providers: Hosting, analytics, CRM, and website functionality tools operating under strict data agreements
• Legal Authorities: Where required to comply with a court order, legal obligation, or to protect the rights and safety of our users

We use cookies — small text files stored on your device — to improve your browsing experience and understand how visitors interact with our website. We use the following types of cookies:

• Essential Cookies: Necessary for core website functionality (shopping cart, login sessions)
• Performance Cookies: Collect anonymous data about page visits to help us improve performance
• Preference Cookies: Remember your settings such as language, region, and saved items
• Analytics Cookies: Tools like Google Analytics to understand traffic patterns and user behaviour

You can manage or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect some features of the website.

We implement industry-leading security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. Our security practices include:

• SSL/TLS encryption across all data transmissions on our website
• PCI-DSS compliant payment processing — we never store card details
• Access controls ensuring only authorised personnel can access personal data
• Regular security audits and vulnerability assessments
• Secure cloud hosting with automated backups and intrusion detection

Under applicable data protection laws (including GDPR), you have the following rights regarding your personal data. We will respond to all requests within 30 days:

Our website may contain links to third-party websites, social media platforms, and partner services. These links are provided for your convenience and information only.

Restrova is not responsible for the privacy practices, content, or data handling of any third-party sites. We encourage you to review the privacy policy of every website you visit. Clicking a third-party link will take you away from our site and outside the scope of this policy.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we do, we will:

• Update the "Last Updated" date at the top of this page
• Notify registered users by email for significant changes
• Display a notice on our website homepage for major policy updates

Your continued use of our website or services after any changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically.