These Terms and Conditions govern your use of Restrova services, including our website, ordering platform, and customer support channels. By continuing to use our services, you agree to the terms below. If you have any questions, contact us at legal@restrova.com.
Introduction and Acceptance
Welcome to Restrova. By accessing our website, placing an order, booking a table, or using any related service, you agree to be bound by these Terms and Conditions.
If you do not agree with these terms, you should discontinue use of our services.
These terms apply to all interactions with Restrova digital and in-store services unless a separate written agreement states otherwise.
Website Use and Eligibility
- You must be at least 18 years old, or use the website under parent or guardian supervision.
- You agree to provide accurate and current personal, delivery, and payment details.
- You must not misuse the website for unlawful, abusive, or fraudulent activity.
Orders, Pricing, and Payments
- All orders are subject to availability, confirmation, and acceptance by Restrova.
- Prices shown are in INR and may change without prior notice due to menu or market updates.
- We reserve the right to refuse or cancel any order at our discretion.
- Payments must be completed using approved and valid payment methods.
Cancellation and Refund Policy
- Orders cannot be canceled once preparation has started.
- Eligible refunds are typically processed within 5-7 business days.
- If an order is incorrect, incomplete, or damaged, contact us immediately for support.
Delivery Policy
- Delivery timelines vary by location, order volume, and live demand.
- We are not responsible for delays caused by traffic, weather, or other external conditions beyond reasonable control.
- You are responsible for providing accurate delivery details to avoid delays or failed delivery attempts.
Intellectual Property
- All website content including branding, design, copy, graphics, and menus is owned by Restrova or used with permission.
- Unauthorized copying, redistribution, reverse engineering, or reuse is strictly prohibited.
User Conduct
When using our services, you agree not to:
- Post, send, or submit harmful, abusive, or misleading content
- Attempt unauthorized access, hacking, or disruption of any service
- Violate applicable laws or third-party rights
Limitation of Liability
- Restrova is not liable for indirect, incidental, or consequential damages resulting from use of our services.
- We do not guarantee uninterrupted or error-free website operation at all times.
Nothing in these terms limits rights that cannot be excluded under applicable consumer protection laws.
Privacy and Data Use
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Read Privacy PolicyChanges to Terms and Contact
We may update these Terms and Conditions from time to time to reflect legal, operational, or service changes. Updated terms become effective when posted on this page.
For legal questions, disputes, or requests regarding these terms, contact our team directly.
Contact Legal Team